Last Updated: October 28, 2026
1. Introduction
Welcome to Fibranetway. These Terms and Conditions govern your access to and use of our website, internet plans, connectivity solutions, and related services. By accessing our website or using our services, you agree to comply with these terms.
If you do not agree with these terms, please discontinue using the website or relevant services.
2. Our Services
Fibranetway provides internet connectivity solutions and related services, which may include fiber internet, leased line connectivity, wireless internet, business internet, and television or entertainment packages where available.
Service availability, plan features, internet speeds, pricing, and installation timelines may vary depending on your location, technical feasibility, and selected plan.
3. Eligibility and Customer Information
Customers must provide accurate, complete, and up-to-date information when submitting enquiries, requesting installations, or subscribing to our services.
You are responsible for ensuring that your registered contact details remain current and that any information provided for service activation is accurate.
4. Plans, Pricing, and Payments
Our website may display internet plans, subscription prices, speeds, and other service details. Prices and plan features are subject to the applicable service terms and availability.
Customers must pay the applicable subscription, installation, activation, and other charges communicated during the booking or subscription process.
Any applicable taxes, additional charges, payment schedules, and renewal conditions will be determined according to the relevant plan terms.
5. Installation and Service Availability
Installation is subject to network coverage, technical feasibility, infrastructure availability, and any necessary permissions.
Estimated installation dates are indicative and may change due to technical issues, weather conditions, access restrictions, or other circumstances beyond our reasonable control.
Submitting an enquiry or booking request does not guarantee that service will be available at your location.
6. Internet Speed and Connectivity
Advertised internet speeds represent the applicable plan specifications. Actual speeds and performance may vary due to network conditions, Wi-Fi equipment, device capabilities, network congestion, server limitations, and other technical factors.
We aim to provide reliable connectivity but cannot guarantee uninterrupted service at all times.
7. Acceptable Use
Customers agree to use our services lawfully and responsibly. You must not use our network or website to:
Engage in illegal activities or violate applicable laws.
Distribute malware or attempt unauthorised access to systems or networks.
Interfere with network operations or disrupt other users’ services.
Send spam, conduct fraud, or engage in abusive online activities.
Violate the intellectual property or privacy rights of others.
We may take appropriate action in accordance with applicable laws and service agreements if misuse is identified.
8. Customer Responsibilities
Customers are responsible for maintaining the security of their account credentials, protecting their connected devices, and using compatible equipment.
Customers must also provide reasonable access for installation, maintenance, and troubleshooting when required and arranged in accordance with applicable procedures.
9. Payments, Cancellations, and Refunds
Payment obligations, cancellation requests, and refund eligibility are governed by the applicable plan terms and our Refund Policy.
Please review our Refund Policy before purchasing or subscribing to a service. Any cancellation or refund will be handled in accordance with applicable laws and the relevant service agreement.
10. Website Content and Intellectual Property
All website content, including text, graphics, logos, designs, and other materials, is owned by Fibranetway or its respective rights holders unless otherwise stated.
You may not reproduce, modify, distribute, or commercially use our website content without appropriate permission, except where permitted by law.
11. Third-Party Services and Links
Our website may include links to third-party websites, payment providers, social media platforms, or other external services.
These services may have separate terms and privacy policies. Fibranetway does not control third-party websites and is not responsible for their content or practices, subject to applicable law.
12. Limitation of Liability
To the extent permitted by applicable law, Fibranetway shall not be responsible for indirect or consequential losses arising from website use, temporary service interruptions, or circumstances outside our reasonable control.
Nothing in these terms excludes or limits any liability or customer rights that cannot lawfully be excluded or limited.
13. Suspension or Termination
Services may be suspended or terminated in accordance with the applicable service agreement and law, including in cases of non-payment, misuse, security risks, or regulatory requirements.
Where required, customers will be provided with applicable notices and opportunities to address the relevant issue.
14. Changes to These Terms
Fibranetway may update these Terms and Conditions to reflect changes in our services, business practices, or legal requirements. Updated terms will be published on this page with a revised “Last Updated” date.
Your continued use of the relevant services after changes take effect will be subject to applicable law and the updated terms.
15. Governing Law and Disputes
These Terms and Conditions are subject to the applicable laws of India. Any dispute will be handled by the competent courts or authorities with jurisdiction under applicable law.
Nothing in this section limits any consumer rights or dispute-resolution options available under applicable law.
16. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Company: Fibranetway
Phone: +91 9585527149
Email: info@fibranetway.com
Website: Fibranetway
We will make reasonable efforts to respond to your queries and provide relevant information about our services and applicable terms.